tag:harmony.statuspage.io,2005:/historyHarmony Status - Incident History2022-04-19T15:34:04-03:00Harmonytag:harmony.statuspage.io,2005:Incident/21564342019-01-18T10:50:22-04:002020-04-28T12:14:19-03:00Sites unavailable<p><small>Jan <var data-var='date'>18</var>, <var data-var='time'>10:50</var> AST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Jan <var data-var='date'>18</var>, <var data-var='time'>10:24</var> AST</small><br><strong>Monitoring</strong> - We recently had to do some emergency maintenance on one of our servers which caused some site downtime. While the server itself came back up cleanly, supporting infrastructure did not leading to partial degradation of some live sites. We have fixed all known issues and are monitoring to make sure all sites are live again.</p>tag:harmony.statuspage.io,2005:Incident/11437232017-02-28T08:00:00-04:002017-02-28T08:00:00-04:00Full and Partial Outage<p><small>Feb <var data-var='date'>28</var>, <var data-var='time'>08:00</var> AST</small><br><strong>Resolved</strong> - Our storage provider for site files, images, and assets had an outage that led to a full outage of Harmony. Live sites and the administrative portal were both down. After tracking down the problem we disabled asset serving across all live sites, which let us bring live sites and the administrative portal back online.
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<br />Harmony was in this state of partial outage for another three hours while our storage provider resolved their issues. We were fully back up and running by 4:30 pm Eastern.</p>